Personal Data & Cookie Policy
We only collect personal data where it is relevant to us, and we will only collect personal data when it is relevant to your activity with Nümph A/S.
When collecting, processing and using your personal data, we always comply with all applicable legal requirements.
We will only retain your personal data as long as we are either legally required to do so or as long as it is relevant for the purpose for which it was collected.
Information we collect
If you wish to buy and receive a product or service from us, we need to collect certain personal data to complete the transaction and to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.
We may collect information such as name, email address, postal address, delivery address (if different from postal address), telephone number and payment details.
Nümph A/S collects and processes your personal data when you do the following:
- Visit our website
- Complete a purchase of our products
- Sign up for our newsletter
The data controller for the collection, processing and use of your personal data on www.numph.dk is Nümph A/S, Ibsvej 1-3, 6000 Kolding, CVR no. 29518343.
Legal basis and purpose
Your basic contact information such as name and address is collected so we can deliver the product or service you have purchased from us. We collect your email address to send you an order confirmation and a delivery confirmation.
When you pay for your product or service, we collect your name, card details and IP address. The information collected in connection with the payment transaction is used and stored only for payment processing and for fulfilling the agreement entered into. When processing payments, some of your data will be passed on to our third-party payment solution, including information necessary to complete or support the payment, such as the total purchase amount and billing information.
If you have given us your consent during the registration process or on our website, we use your email address to send a newsletter. You can subscribe and unsubscribe from the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw that consent at any time.
If you do not wish to provide the personal data required to complete a purchase, you will unfortunately not be able to buy products from us on our website.
Your information (except your email address, if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your goods or service.
Other recipients of personal data
We do not sell your personal data to third parties, and we do not transfer your personal data to third countries.
We use external companies as suppliers to deliver our services as best as possible. These external suppliers are data processors and in some cases process personal data in connection with their delivery of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.
Your rights
As the data subject, you have a number of rights that we must ensure are fulfilled at all times. You have the right to request the following from us:
- To access and have your personal data corrected/updated
- To have personal data deleted
You also have the right to object to the processing of your personal data, and you have the right to file a complaint with a data protection authority.
If you no longer want us to process your personal data, or want us to restrict the processing of your personal data, you can also send us a request to our email address shop@numph.com.
Cookie Policy Introduction
When you visit our website, information about you is collected that is used to customize and improve our content and to increase the value of the ads displayed on the site. If you do not want information to be collected, you should delete your cookies and refrain from further use of the website. Below we explain which information is collected, their purpose and which third parties have access to them.
Cookies
The website uses "cookies", which are text files stored on your computer, mobile or similar with the purpose of recognizing it, remembering settings, performing statistics and targeting ads. Cookies cannot contain harmful code such as viruses.
It is possible to delete or block cookies. See guidance: http://minecookies.org/cookiehandtering
If you delete or block cookies, ads may become less relevant to you and appear more frequently. You may also risk that the website does not function optimally and that there is content you cannot access.
The website contains cookies from third parties, which may include, to varying degrees:
Instagram, Facebook, and Google.
Personal data
Personal data is any kind of information that in any way can be attributed to you. When you use our website we collect and process a number of such pieces of information. This happens, for example, when you access content, sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, use other services or make purchases via the website.
We typically collect and process the following types of information: a unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographic location, and which pages you click on (interests). To the extent you explicitly give consent and enter the information yourself, we also process: name, phone number, email, address and payment information. This will typically be in connection with creating a login or making a purchase.
Security
We process your personal data securely and confidentially in accordance with applicable legislation, including the General Data Protection Regulation and the Data Protection Act.
Your information will only be used for the purpose for which it was collected and will be deleted when that purpose is fulfilled or no longer relevant.
We have implemented technical and organizational measures to prevent your information from being accidentally or unlawfully deleted, disclosed, lost, degraded, accessed by unauthorized parties, misused or otherwise processed in violation of the law.
Purpose
The information is used to identify you as a user and show you the ads that are most likely to be relevant to you, to record your purchases and payments, and to be able to deliver the services you have requested, such as sending a newsletter. In addition, we use the information to optimize our services and content.
Storage period
The information is stored for the period permitted under applicable law, and we delete it when it is no longer necessary. The period depends on the nature of the information and the reason for storage. It is therefore not possible to state a general timeframe for when information is deleted.
Disclosure of information
Data about your use of the website, which ads you receive and possibly click on, geographic location, gender and age segment etc. are disclosed to third parties to the extent that this information is known.
We also use a number of third parties for the storage and processing of data. These process information solely on our behalf and may not use it for their own purposes.
Disclosure of personal data such as name and email etc. will only occur if you give consent to it. We only use processors in the EU or in countries that can provide sufficient protection for your information.
Access and complaints
You have the right to be informed which personal data we process about you in a common format (data portability). You can also at any time object to the use of your information. You can also withdraw your consent to the processing of information about you. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Requests can be sent to: shop@numph.com. If you wish to complain about our processing of your personal data, you can also contact the Danish Data Protection Agency (Datatilsynet).
If you no longer want us to process your personal data, or want us to restrict the processing of your personal data, you can also send us a request to the email address mentioned above.
Publisher
The website is owned and published by:
Nümph A/S
Ibsvej 1-3
6000 Kolding
Phone: 76314300
Email: shop@numph.com